The biggest change COVID-19 made was the shift to online shopping. Most brick-and-mortar stores closed indefinitely. Online traffic has increased and retailers have more data from ecommerce shopper to help them when they…
Tag: in-store
5 Reasons Why In-Store Signage Is More Important Than Ever
The greatest brick-and-mortar stores have always prided themselves on providing customers reasons to return. From shop design and design to merchandise choice and customer service, it has been about creating an…
The Keys to ‘Buy Online, Pick Up In-Store’
The emergence of purchasing online and picking up in store, in addition to in-store returns for internet purchases, is driving consumer purchasing expectations. But less than half of bodily retailers provide these…
Retail In-Store Customer Experience and Omnichannel in 2020
Regardless of what doomsday reports might have you believing, in-store is still very much alive and well. Actually, 71% of clients say that they spend $50 or more every time they shop…