Unified Agent Augmentation tools: A fragmented and disorganized landscape in customer service Agent augmentation tools simplify the lives of agents by allowing them to provide high-quality customer service. Today’s technology is fragmented. There…
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In near future, we will see a franchising blossom, because cloud computing tools are revolutionizing the company.
Want to make $2.5 million in annual sales? Easy. Simply open a McDonald’s restaurant. Or, if you are running a successful company, let’s copy it and pay you; the latter adding up…