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Why A Retail POS isn’t An Alternative To A Restaurant POS System

It was not that long ago that having a restaurant POS system was considered a luxury, instead of a requirement for operating a successful eatery. Nowadays, POS adoption is far better than ever, yet there are still restaurant owners that have advanced POS systems but do not maximize their capabilities.

In actuality, there are a fantastic number of owners that believe standard retail POS setups are appropriate for their own restaurants.

We are here to dispel this myth. While the core functionality remains the same, every sort of point-of-sale system is built around the particular requirements of an establishment. To put it differently, if you’re thinking of a generic POS system instead of just one catering to the needs of your restaurant, you might be missing out on some vital functionality.

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Let’s look at a few important differences between a retail POS and a restaurant POS.

Itemized bills

Sure, a retail POS system can track items in an order, but after a sale is made, it is considered closed. A restaurant tab works more fluidly, as a POS can allow customers to create loyalty accounts, alter order ingredients, add things during a meal, up until the point when it is time to shut the bill.

A retail POS system can track items in an order, but after a purchase is made, it is considered closed.

And we envision splitting the bill in a department store could be a bit more involved than it’s in a restaurant.

More thorough inventory

At the back of the home, the identical fluidity is necessary, since food is far more challenging to monitor in volume than, say, a pair of jeans. A retail POS is not natively set up to add half-orders, customized cook times, and such.

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If a restaurant utilized a conventional retail POS, anticipate wait staff to spend more fixing orders and locating”workarounds” instead of addressing customers.

Custom-crafted features

As we alluded to in the first two segments, the requirements of restaurants are a lot more specific than retail. Though retail shops have unique audiences, finally,”in stock” means”in stock,” and several outlets provide customized items off the stand. At a restaurant, every thing has to be able to be altered should a customer request accordingly.

Restaurant POS systems are designed around this idea, in addition to the ever-changing demands coming from clients and the rear of the home. Contemporary restaurant POS systems also have the capability to add apps and features — such as people to take care of promotions, reviews, etc. — which further this degree of specificity, tailored to the specific needs of the menu and the client base.

Obtaining a POS system is always a better choice than not having an automatic platform on which to manage your company. But if you decide on a retail POS instead of one designed for a restaurant, you may also break out the carbon charge card readers, since they might just require more work to personalize than you think.

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Each restaurant creates considerable data whenever an order is entered into its point of sale (POS) system. The resulting insights help you make better decisions for your organization. Restaurant POS insights can tell you that your best staff members are, which menu items are most popular, and if you can safely raise prices.

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Nonetheless, not all POS systems are providing restaurateurs what they need, let alone what they want in their point of sale. And in some instances, restaurant owners have access to restaurant analytics that they did not even realize!

Here are the restaurant analytics you should be receiving, demanding, from the restaurant point of sale system.

Not all POS systems are providing restaurateurs what they need, let alone what they require.

Marketing Insights

Your restaurant POS system should let you assess the effectiveness of marketing promotions like loyalty programs, especially those run on the internet or via an app. With POS advertising analytics demonstrating how your programs are growing, you can adjust your plans accordingly to be effective.

Menu Optimization

Knowing where a menu is working and where it is not is imperative to ensuring profitability and choice. A menu that is too broad can lead to slow service and poor implementation of dishes. If a menu is too narrow you can lose out on sales and add on chances. A fantastic restaurant management platform will surface analytics which permits you to refine your menu to maximize gains while adapting to clients’ tastes. Additionally, it will make sure you always have enough food available, no matter how active a night is, and also to refine or retire popular dishes to decrease spoilage and waste.

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Staff Optimization

Great restaurant POS analytics attribute demand forecasting to help optimize staffing levels for each and every change, and measure staff performance. They permit you to calculate labor cost percentage, view sales exception reports, and shed light on not-so-obvious staff stressors such as voids attributable to short-staffing during a busy shift.

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Inventory Reports

if you would like to control food and beverage costs, good all-in-one restaurant POS systems provide accurate inventory and purchasing information. They could disclose how popular specific menu items are, compute their profitability through food cost percentage reports, and create product mix reports. You can create reports by menu, including your breakfast, lunch, dinner, and drink menus, and examine how each menu works by time and day of week.

The Way Restaurants Are Using These Insights

Not convinced that investing in restaurant insights is worthwhile? Check out how restaurants are using the information Connectpos supplies them to enhance their operations and boost profits.


Undergroundship.com is the one of the projects of ConnectPOS who shapes the future of 2000+ clients worldwide in an omnichannel journey with a leading Retail POS system.

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