It was not that long ago that having a restaurant POS system was considered a luxury, instead of a requirement for operating a successful eatery. Nowadays, POS adoption is far better than ever, yet there are still restaurant owners that have advanced POS systems but do not maximize their capabilities.
In actuality, there are a fantastic number of owners that believe standard retail POS setups are appropriate for their own restaurants.
We are here to dispel this myth. While the core functionality remains the same, every sort of point-of-sale system is built around the particular requirements of an establishment. To put it differently, if you’re thinking of a generic POS system instead of just one catering to the needs of your restaurant, you might be missing out on some vital functionality.
Let’s look at a few important differences between a retail POS and a restaurant POS.
Sure, a retail POS system can track items in an order, but after a sale is made, it is considered closed. A restaurant tab works more fluidly, as a POS can allow customers to create loyalty accounts, alter order ingredients, add things during a meal, up until the point when it is time to shut the bill.
And we envision splitting the bill in a department store could be a bit more involved than it’s in a restaurant.
More thorough inventory
At the back of the home, the identical fluidity is necessary, since food is far more challenging to monitor in volume than, say, a pair of jeans. A retail POS is not natively set up to add half-orders, customized cook times, and such.
If a restaurant utilized a conventional retail POS, anticipate wait staff to spend more fixing orders and locating”workarounds” instead of addressing customers.
As we alluded to in the first two segments, the requirements of restaurants are a lot more specific than retail. Though retail shops have unique audiences, finally,”in stock” means”in stock,” and several outlets provide customized items off the stand. At a restaurant, every thing has to be able to be altered should a customer request accordingly.
Restaurant POS systems are designed around this idea, in addition to the ever-changing demands coming from clients and the rear of the home. Contemporary restaurant POS systems also have the capability to add apps and features — such as people to take care of promotions, reviews, etc. — which further this degree of specificity, tailored to the specific needs of the menu and the client base.
Obtaining a POS system is always a better choice than not having an automatic platform on which to manage your company. But if you decide on a retail POS instead of one designed for a restaurant, you may also break out the carbon charge card readers, since they might just require more work to personalize than you think.
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